Q. HOW DO I MOVE MY PRACTICE TO A.ADMIN?
A. We take care of the whole process for you. We will change the contact details with BHF and all the medical aids as well as register your practice with our software company. Once starting with us, we will keep liaising with your previous administrators to make the process as smooth as possible. We can discuss taking over all your accounts including bad debt.
Q. HOW WILL MONIES BE PAID TO ME?
A. Medical aids will make payment directly into your account. All patient payments will be made to our central account, reconciled and paid over to you weekly.
Q. HOW DO I GET MY ACCOUNTS TO YOU?
A. Accounts can be hand delivered during office hours or sent electronically. We also make use of a reliable courier service. We advise that accounts reach us on a weekly basis.
Q. HOW DOES THE COLLECTION OF WCA, RAF AND RMA WORK?
A. After capturing the accounts it is outsourced to specialists to collect. We keep all records, follow up regularly and process all payments.
Q. HOW MUCH DO YOU CHARGE?
A. We only bill on monies collected. We charge between 5 and 8 percent depending on the practice type.
Q. WHICH REPORTS AND STATISTICS CAN I EXPECT?
A. Monthly age analysis. Medical aid payment reports. Electronic payment reports. Stats on patients and turnover as well as bad debts and income. Any other financial reports will be provided on request.